Administrative Customer Service Representative (P&C Insurance)

Bossier City, LA
Pay: $17/hour
Full-Time | Monday–Friday | Day Shift

Join a Stable & Growing Insurance Team
A well-established insurance carrier in Bossier City is seeking a dependable and professional Administrative Customer Service Representative (CSR) to support Personal and Commercial Lines (P&C) insurance operations.

This opportunity is ideal for:
Candidates who already hold a Louisiana Property & Casualty license
Individuals interested in obtaining their P&C license with company support and training
Administrative or customer service professionals looking to grow into the insurance industry

If you enjoy helping customers, staying organized, and working in a professional office environment, we want to hear from you.

Job Responsibilities
Answer incoming calls and assist customers with policy, billing, coverage, and endorsement questions
Support policy issuance, renewals, cancellations, and updates
Process insurance paperwork including applications, certificates, binders, and endorsements
Maintain accurate customer records within agency management systems
Coordinate with agents, carriers, and underwriters regarding policy information
Follow up with customers to collect required documents and information
Provide administrative support for daily office operations
Deliver professional and courteous customer service at all times
Ensure compliance with insurance regulations and company procedures

Qualifications
Active Louisiana Property & Casualty License preferred
OR
Strong interest and willingness to obtain a P&C license with company support
Preferred Experience
Administrative support experience
Customer service experience
Insurance office experience is a plus but not required

Skills Needed
Strong communication and interpersonal skills
High attention to detail and accuracy
Basic computer and data entry skills
Ability to multitask and stay organized
Professional, dependable, and self-motivated attitude

What We Offer
$17/hour starting pay
Consistent Monday–Friday daytime schedule
Stable long-term opportunity
Professional office environment
Training and licensing support for motivated candidates
Career growth potential within the insurance industry

Please Note: Healthcare benefits are not offered with this position.

If you are looking to start or grow your insurance career with a respected company in the Bossier City area, apply today.

Apply today! www.appleone.com

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.