Administrative Customer Service Representative (P&C Insurance)
Location: Bossier City, LA
Pay: $17/hour
Schedule: Monday–Friday, Day Shift
Benefits: No healthcare option
About the Opportunity
A well-established, major insurance carrier in Bossier City is seeking a dependable Administrative Customer Service Representative (CSR) to support Personal & Commercial Lines (P&C) operations. This role is ideal for someone already holding a Property & Casualty insurance license or an individual motivated to obtain their P&C license with company support and guidance. This is a stable, long-term position in a professional office environment with consistent hours and growth potential in the insurance industry.
Job Summary
The Administrative CSR will serve as a primary point of contact for policyholders, providing administrative and customer service support for Property & Casualty insurance products. Responsibilities include handling policy changes, assisting with new and renewal business, processing documentation, and supporting agents with day-to-day servicing needs while delivering excellent customer care.
Key Responsibilities

Answer incoming calls and respond to customer inquiries regarding policies, billing, coverage, and endorsements
Assist with policy issuance, renewals, cancellations, and basic coverage updates
Process insurance documents accurately, including applications, endorsements, certificates, and binders
Maintain and update client records in agency management systems
Coordinate with agents, underwriters, and carriers to obtain and relay policy information
Provide follow-up with customers to ensure timely completion of required documentation
Support compliance with insurance regulations and internal procedures
Deliver professional, courteous service to both internal teams and external clients

Qualifications

Active Louisiana Property & Casualty license OR strong interest and willingness to obtain license
Prior experience in administrative support, customer service, or office environments preferred
Previous insurance experience is a plus but not required for motivated entry-level candidates
Strong communication skills, both verbal and written
High attention to detail and ability to manage paperwork accurately
Proficient with computers, data entry, and standard office software
Reliable, professional, and able to work independently in a structured setting

What’s Offered

$17/hour starting pay
Stable Monday–Friday schedule
Professional office environment with training support
Long-term opportunity with a reputable insurance carrier
Licensing support for candidates pursuing P&C certification

Note: This position does not offer healthcare benefits.
If you’re interested in building a career in insurance or expanding your existing P&C experience, this role offers an excellent foundation in a stable and respected organization.

Equal Opportunity Employer / Disabled / Protected Veterans

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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

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We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.