Patient Access Specialist (Specialty Pharmacy)
Locations:

Orlando, FL 32819 (13 openings)
Maitland, FL 32751 (14 openings)

Hybrid Option: Available after permanent hire (approx. 4 months)
Start Date: January 2026
Job Type: Temp-to-Perm (T2P)
Pay: $21/hr

Training Schedule

Monday–Friday, 8:30 AM – 4:30 PM

Work Schedule Options

Monday–Friday, 10:00 AM – 7:00 PM
Monday–Friday, 10:30 AM – 7:30 PM
Monday–Friday, 11:00 AM – 8:00 PM


About the Role
Are you detail-oriented, dependable, and passionate about delivering excellent customer service in a fast-paced environment? Join our Specialty Pharmacy team as a Patient Access Specialist. This role focuses on accurate data entry, creating and updating patient accounts, and providing overflow customer service support across multiple teams.

Key Responsibilities

Accurately enter data to create and update patient accounts and cases.
Assist with overflow customer service tasks across departments.
Update account information based on input from medical billers.
Maintain high standards of accuracy and attention to detail.


Required Experience

Previous experience with prior authorizations and medical insurance knowledge (Medicaid, Medicare, and commercial payers).


Qualifications & Skills

Strong and accurate data entry skills.
Previous experience in specialty pharmacy and customer service.
Proficient in Microsoft Office, email, web-based applications, and keyboarding.
Ability to manage high-pressure, time-sensitive situations using sound judgment and customer service skills.
Ability to multitask and manage time efficiently in a fast-paced environment.
Dependable with a strong work ethic and openness to feedback.


Preferred Experience

Familiarity with databases or CRM systems.
Background in healthcare or pharmaceutical industry.
Understanding of challenges faced by patients with medical conditions.


Why Join Us?

Competitive pay and growth opportunities.
Hybrid work option after permanent hire.
Be part of a team that makes a difference in patient care.

Equal Opportunity Employer / Disabled / Protected Veterans

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https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.