In this dual role, you will be the key liaison between clients and our production team; managing job coordination, ensuring accuracy in print production, and delivering outstanding customer service.

Key Responsibilities:

Coordinate all aspects of print production jobs from start to finish
Serve as the primary point of contact for customer inquiries, orders, and service requests
Resolve customer issues promptly and professionally, ensuring a positive experience
Maintain strong communication with internal teams to meet production deadlines and specifications
Monitor project timelines, proof approvals, and delivery logistics
Support customers using custom-branded storefronts and portals
Ensure a high level of customer satisfaction through proactive communication and problem-solving

Key Skills & Qualifications:

Experience in a customer service or customer support role, preferably in a production or print environment
Strong print production coordination and order management skills
Exceptional communication and interpersonal skills
Ability to multitask, prioritize, and handle fast-paced workflows
Problem-solving mindset with attention to detail
Experience with CRM systems (preferred)
Associate’s degree (preferred)

If you thrive in a fast-paced, client-focused environment and have a background in print or promotional product coordination, apply today!

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.