Job Summary

We are seeking an experienced Payments Operations Officer for a direct hire opportunity in Los Altos, CA. This full-time, exempt role is ideal for a banking operations professional with strong experience in deposit operations, ACH, wire transfers, check processing, and payment compliance.

The Payments Operations Officer will manage day-to-day deposit and payment processing activities while helping improve operational efficiency, accuracy, compliance, and risk mitigation. This position offers the opportunity to take ownership of critical banking operations in a stable, professional environment with supportive leadership, strong teamwork, and a focus on continuous improvement.

This is a great opportunity for a detail-oriented self-starter who enjoys solving operational challenges, partnering with risk, compliance, and treasury teams, and contributing to a secure and efficient banking operation.

Key Responsibilities

- Oversee processing and maintenance of deposit accounts, including checking, savings, time deposits, and business and consumer deposit products.
- Manage payment operations for domestic and international wires, ACH RDFI and ODFI activity, check processing, and debit or credit card transactions.
- Ensure payment activity complies with NACHA rules, Fedwire regulations, settlement deadlines, and applicable banking standards.
- Monitor daily payment volumes and support timely, accurate processing of critical transactions.
- Oversee dispute resolution activity, including ACH returns, wire recall requests, check disputes, and debit or credit card chargebacks.
- Partner with risk management, compliance, and treasury teams to support secure operations, process improvement, and risk mitigation.

Compensation and Benefits

- Salary range: $85,000 to $95,000 per year.
- Job type: Direct hire, full-time, exempt.
- Schedule: Onsite, Monday through Friday.
- Benefits: Great benefits provided.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.