Job Title: Patient Services Coordinator
?? Location: Los Angeles, CA 90013
?? Pay Rate: $23–$25 per hour (DOE)
?? Schedule: Full-time | Onsite
?? Experience Required: 1–2 years in a similar role
?? Industry: Healthcare

Job Overview:
We are seeking a compassionate and detail-oriented Patient Services Coordinator to join our growing healthcare team in Downtown Los Angeles. The ideal candidate will have prior experience in a front-facing patient support role and a strong understanding of medical office procedures. This role is essential in ensuring a smooth, welcoming, and efficient patient experience from check-in to check-out.

Key Responsibilities:

Greet and assist patients in a professional, courteous manner

Schedule, confirm, and reschedule patient appointments

Verify insurance coverage and process authorizations as needed

Collect co-pays and other payments; maintain accurate financial records

Answer phones, respond to patient inquiries, and route calls appropriately

Maintain and update patient records in the EMR system

Assist with pre-visit preparations, including forms and documentation

Coordinate with clinical staff to support smooth patient flow

Ensure compliance with HIPAA and company confidentiality policies

Perform other administrative duties as assigned by supervisors

Qualifications:

1–2 years of experience in a healthcare or medical office setting

Strong interpersonal and communication skills

Proficiency in EMR systems and Microsoft Office

Excellent organizational skills and attention to detail

Ability to handle multiple tasks in a fast-paced environment

Bilingual (Spanish or another language) is a plus

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.