This Patient Care Navigator Position Features:
• Direct Hire
• 100% Onsite
• Full Time 8am - 5pm
• Pay Up to $48,000/year plus bonuses

About the Organization
Our client is a leader in innovative mental health care, specializing in advanced, non-invasive treatments for mood disorders. Their mission is to help patients achieve remission and recovery through compassionate, evidence-based care. With thousands of successful treatments delivered, they are transforming the way mental health is treated in Texas.

Position Overview:
As a Patient Care Navigator, you will play a vital role in guiding patients through their mental health journey. From the first consultation to post-treatment follow-up, you’ll ensure every patient feels supported, informed, and empowered. This role blends education, care coordination, and insurance navigation to create a seamless experience for patients seeking life-changing treatment.

Key Responsibilities:
* Serve as the primary point of contact for patients, providing education on treatment options and services.
* Coordinate evaluations, appointments, and treatment schedules.
* Assist patients with insurance verification, prior authorizations, and payment options.
* Maintain accurate patient records and ensure timely communication with providers.
* Offer emotional and logistical support throughout the treatment process.
* Participate in patient engagement and community outreach initiatives.

Qualifications:
* Education: Bachelor’s Degree in healthcare or related field preferred.
* Experience: 3+ year in patient services, healthcare administration, or customer service.
* Strong communication and organizational skills.
* Empathy and a passion for improving mental health outcomes.
* Ability to thrive in a fast-paced, team-oriented environment.

Why Join This Team?
* Be part of a mission-driven organization focused on patient remission and recovery.
* Work with innovative, research-backed treatments that change lives.
* Competitive pay, benefits, and opportunities for career growth.
* Collaborative and supportive work culture.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.