Patient Access Specialist - Medical CSR
Location: SouthPark Center Loop, Orlando, FL
Pay: $21/hour
Schedule: Monday–Friday, 11:00 AM – 8:00 PM
Start Date: November 3rd
Onsite | Temp-to-Hire Opportunity

About the Role:
We’re hiring a PAS Customer Service Representative to join our team in Orlando! This is a temp-to-hire position with a reputable organization in the specialty pharmacy space. You’ll be responsible for accurate data entry, account updates, and overflow customer service support.

Key Responsibilities:

-Perform accurate data entry to create and update accounts and cases
-Assist customer service teams with overflow support
-Update account information from medical billers
-Maintain high standards of accuracy and attention to detail
-Communicate professionally with internal teams and clients

Requirements:

-Strong and accurate data entry skills
-Previous experience in specialty pharmacy or customer service preferred
-Proficiency in Microsoft Office, email, and web-based applications
-Ability to work in high-pressure, time-sensitive environments
-Excellent judgment, decision-making, and customer service skills
-Strong multitasking and time management abilities
-Dependable with a strong work ethic
-Open to feedback and coaching

Preferred Experience:
-Familiarity with CRM systems (Salesforce preferred)
-Experience in healthcare or pharmaceutical environments
-Understanding of challenges faced by patients with medical conditions


Why You’ll Love This Role:
-Competitive hourly pay
-Opportunity to transition to a permanent role
-Work with a supportive and professional team
-Make a meaningful impact in the healthcare industry

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.