We are looking for amazing Patient Access & Patient Services Representatives to support increased patient volume and expansion initiatives for one of our top clients. This is an excellent opportunity to join a respected organization known for exceptional patient care, strong leadership, and long-term career paths.

What You’ll Do

Serve as the first point of contact for patients in person and by phone

Verify insurance eligibility, benefits, and authorizations

Schedule appointments and manage patient registration

Collect and enter demographic and insurance information with accuracy

Explain financial responsibility, co-pays, and billing processes

Collaborate with clinical and administrative teams to ensure a seamless patient experience

Maintain HIPAA compliance and confidentiality standards

What We’re Looking For

1+ year of experience in patient access, patient services, medical front desk, or healthcare customer service

Knowledge of insurance verification, authorizations, and medical terminology

Experience with EMR/EHR systems (Epic, Cerner, NextGen, Athena, etc.)

Strong communication, empathy, and problem-solving skills

Ability to thrive in a fast-paced, patient-centered environment

Bilingual (Spanish/English) is a plus but not required

Why This Opportunity Stands Out

Join a stable, well-known healthcare organization that is actively expanding

Gain experience across multiple specialties and departments

Opportunity to convert to permanent employment as the organization grows

Supportive leadership and structured training

Multiple Chicagoland locations with accessible commute options

Ideal Backgrounds

Patient Access Representative

Medical Receptionist

Patient Service Coordinator

Healthcare Call Center

Insurance Verification Specialist

Medical Front Desk Associate

Apply Today
If you’re passionate about helping patients and want to be part of a growing healthcare team, we’d love to connect.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.