We are seeking a compassionate and dependable Participant Advocate to support individuals experiencing homelessness in a shelter environment. This is a temporary assignment starting at 30 days, with the potential to extend.

This overnight role supports participants in a housing-focused, trauma-informed setting. The ideal candidate is empathetic, professional, and comfortable working with vulnerable populations, including individuals experiencing substance use, behavioral health challenges, and trauma histories.

Schedule:
Tuesday through Thursday 10:00pm to 6:00am
Friday and Saturday 12:00am to 8:00am
Shift differential offered for overnight shifts

Key Responsibilities:

Client Engagement & Advocacy

* Provide compassionate, trauma-informed support to participants
* Promote a housing-first, harm reduction approach
* Maintain professional boundaries while modeling healthy behaviors
* Respond to participant needs and help communicate program expectations
* Support conflict resolution using respectful and solution-focused methods
* Share appropriate resources and referrals to assist participants in obtaining housing

Documentation & Data Entry

* Assist with participant intake, screening, and enrollment
* Maintain accurate, timely documentation and case notes
* Enter and track data in HMIS and other required systems
* Support compliance with program and contract requirements

Resource & Team Collaboration

* Maintain knowledge of community resources and partner agencies
* Build positive working relationships with internal teams and external partners
* Participate in staff meetings and required trainings

This is a great opportunity for someone who is passionate about advocacy, believes in dignity and respect for all individuals, and thrives in a structured yet service-driven environment.

If you are dependable, calm under pressure, and committed to supporting individuals on their path toward housing stability, we encourage you to apply.


Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.