Our client, a largo Professional Employment Organization (PEO) is seeking several Benefits Specialists.
These roles are onsite in St. Petersburg, FL and schedule is 8am-5pm, M-F.
JOB DESCRIPTION:

Provides support to clients and their employees and internal partners.
Responsible for setup and ongoing processing maintenance and support of client accounts.
Provide excellent customer service to clients employees and field partners via calls faxes and emails.
Contact current clients/ employees via outbound call/ email campaign as needed Processes benefit enrollments for PEO product offerings for clients to ensure timely processing
Researches and resolves basic product and service issues from the field clients and their employees to maintain accurate and timely responses.
Documents information in CRM to track issues
Researches and resolves monthly audits to correct billing inaccuracies Provides guidance to clients and their employees regarding product offerings including setup and use of Health & Benefits online to ensure optimal client retention
Obtains and maintains benefit documentation to ensure compliance with all applicable state and federal regulations and laws including Section 125 plan
Maintains knowledge of all changes pertaining to various product offerings regulatory changes policy changes and industry developments to ensure compliance with departmental processes and company guidelines are met as they relate to PEO Researches and corrects errors from audit reports and carrier discrepancy files Interact with Health & Benefit carriers to resolve customer needs Participates in special projects and training sessions as needed

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.