Outbound Call Center Representative (Remote - Texas Only)
Location: Remote (Candidates must reside in Texas)
Job Type: Part-time (30 hours/week), Temporary (4 months)

About the Role:
Are you a skilled communicator with a passion for helping people? Do you have experience making calls from a call center? Join our team as a Remote Outbound Call Center Representative! We're looking for motivated individuals to help us retrieve important health information for our clients. This is a temporary, four-month assignment with a great team.

What You'll Do:
-Make regular outbound phone calls to facilities to get medical records quickly.
-Retrieve medical records using fax, mail, or by accessing online systems.
-Work closely with your team and external providers to keep projects on track.
-Follow guidelines and use your training to make important decisions.
-Help ensure timely and accurate information retrieval.

What You'll Need to Apply (Requirements):
-1-2 years of call center experience, specifically with outbound calls.
-Medical experience is a plus!
-Ability to type at least forty words per minute (40 WPM).
-Comfortable working on a computer screen for most of the day.
-Ability to pass a background check.


Important: You must be available to work the full four-month assignment without missing any days.

Your Home Setup (MUST Have Your Own Equipment):
-A working headset.
-A monitor, PC, or laptop with camera access.
-MUST be connected to the internet with an ETHERNET CABLE (Wi-Fi is NOT allowed).
-A quiet space at home for working.

Schedule & Pay:
Hours: Monday - Friday, 11:00 AM - 5:30 PM CST
Pay Rate: Starting at $13 per hour, potentially up to $15 per hour based on experience.
Training: You will receive two weeks of paid training.

To Apply:
If you meet these requirements and are ready to start a remote role from your Texas home, please apply today!

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.