Job Title: Order Management Specialist
Location: Washington State (On-site)
Employment Type: Full-time

IMPORTANT:

This is an on-site position located in Washington State.

Only candidates residing in Washington State will be considered.

No remote work or relocation assistance available.

Job Summary:

We are seeking a detail-oriented and organized Order Management Specialist to join our team. In this role, you will be responsible for managing the full order lifecycle, ensuring accurate and timely processing, and providing excellent customer service throughout the order fulfillment process.

Key Responsibilities:

Process and manage customer orders accurately from receipt to delivery.

Coordinate with sales, logistics, and warehouse teams to ensure smooth order fulfillment.

Monitor order status and proactively resolve any issues or delays.

Maintain accurate records of orders, shipments, and inventory.

Communicate with customers to confirm order details, delivery schedules, and resolve inquiries.

Assist with invoicing and billing related to order processing.

Support process improvements to enhance order management efficiency.

Generate regular reports on order metrics and performance.

Qualifications:

Previous experience in order management, logistics, or related roles preferred.

Strong organizational and multitasking skills.

Excellent communication and customer service abilities.

Proficient in Microsoft Office and order management software or ERP systems.

Detail-oriented with a focus on accuracy.

Ability to work independently and collaboratively within a team.

Why Join Us:

Collaborative and supportive work environment

Opportunity to develop skills in order management and customer service

Competitive salary and benefits package

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.