Role Summary:
We are seeking a proactive, detail-oriented analyst to provide operational support to internal teams, ensure workflow compliance, and contribute to continuous improvement initiatives.

Key Responsibilities:

Provide first-line operational support and resolve issues in alignment with SLAs
Collaborate with stakeholders, including the Puerto Rico Medicaid Program
Support system testing (test plans, cases, and scripts)
Analyze business processes and recommend improvements
Assist with data management, reporting, and presentations
Analyze data to support business decisions

Qualifications:

Bachelor’s degree in Business Administration, Information Systems, or related field
5–10 years of relevant experience
Medicaid/MMIS experience preferred
Knowledge of CURAM and Microsoft Office tools
Bilingual (English/Spanish)
Strong analytical, problem-solving, and communication skills

Position Details:

Temporary Full-Time (Exempt)
12-month contract with potential for extension
$20–$25 per hour, based on experience

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.