Job Summary Required Qualifications and Skills
We are seeking a detail-oriented Operations Assistant for a direct hire opportunity in Gardena, CA. This role supports a growing manufacturing and operations environment that serves industrial automation, factory automation, commercial, and security-related markets.
The Operations Assistant will play a key role in order processing, customer communication, inventory coordination, reporting, and administrative support. This is a great opportunity for someone who enjoys working with internal teams, customers, warehouse staff, sales, accounting, and manufacturing partners to keep daily operations running smoothly.
The work environment is fast-paced, collaborative, and customer-focused, with supportive leadership and a team-oriented culture. Candidates who are organized, accurate, proactive, and comfortable working across multiple systems will have the opportunity to build strong operational experience and contribute directly to customer satisfaction and business growth.
Key Responsibilities
- Process customer purchase orders received by email or fax, review for accuracy, and resolve missing or incorrect information with customers.
- Coordinate with warehouse, accounting, inside sales, management, and other internal teams to address order adjustments, credit issues, returns, pricing, claims, availability, and backorders.
- Maintain regular customer communication, respond to inquiries, build positive customer relationships, and provide timely updates on order status and delivery expectations.
- Verify product availability, enter estimated delivery dates, update shipping schedules, and support inventory replenishment planning.
- Prepare administrative and operational reports, including month-end reports, invoice history reports, cargo receipts, e-commerce orders, and daily purchase order entries.
- Assist with filing, invoicing, physical inventory counts, and other administrative duties as assigned.
Compensation and Benefits
- Salary: $52,000 to $56,000 per year.
- Job Type: Direct hire.
- Schedule: 7:30 a.m. to 4:30 p.m.
- Location: Gardena, CA.
- Process and enter customer purchase orders accurately into ERP and related systems.
- Coordinate order status, backorders, shipping updates, inventory availability, and customer follow-up.
- Prepare operational reports, invoice history, cargo receipt entries, and month-end documentation.
- Support internal communication between customers, warehouse, accounting, sales, and management.
- 3 to 5 years of relevant administrative, operations, order entry, customer service, or production support experience.
- 1 to 2 years of order entry experience supporting industrial customers preferred.
- Intermediate Microsoft Excel skills required, including Pivot Tables and VLOOKUP.
- Experience using ERP, CRM, email, internet tools, and Microsoft Word.
- Entry-level Microsoft Access skills preferred.
- Strong ability to multitask across multiple systems while maintaining accuracy and organization.
- Excellent customer service skills with a professional and positive communication style.
- Strong attention to detail, problem-solving ability, time management, and prioritization skills.
- Ability to work independently while contributing to a team-oriented environment.
- Typing speed of 40 to 45 WPM with numeric keypad proficiency.
- Associate degree in business or a related field preferred, although relevant customer service experience may be considered in place of formal education.
Preferred Qualifications
- Experience supporting customers in a manufacturing, industrial products, distribution, or operations environment.
- Familiarity with inventory coordination, shipping schedules, backorder management, and order fulfillment processes.
- Experience entering e-commerce orders or assisting with sales order processing.
- Ability to identify low-stock items and support replenishment communication with manufacturing or headquarters teams.
Equal Opportunity Employer / Disabled / Protected Veterans
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https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.