Position: Financial Aid Officer
Location: Hybrid (Remote & On-Site)
Pay Rate: $12.50 per hour

Position Overview:
This position is responsible for supporting the Financial Aid Office with processing student applications, verifying documentation, and providing assistance to students regarding their financial aid status. The role combines administrative tasks and customer service to ensure timely and accurate management of financial aid records.

Key Responsibilities:
• Guide students through the financial aid application process, deadlines, and required forms.
• Review and process documents to maintain accurate records and compliance.
• Assist with updating student account information in the system.
• Prepare reports and maintain organized files, both electronic and physical.
• Provide excellent customer service in person, by phone, and via email.

Requirements:
• Associate’s or Bachelor’s Degree completed in Accounting, Finance, or Business Administration (required).
• Experience in customer service or administrative roles.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• English in NOT required.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.