Job Title: Office Services Manager
Pay Rate: $21.00 – $22.00 per hour
Dress Code: Business Casual
location: Baltimore, MD 21202
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Job Summary
We are seeking a professional Office Services Manager with strong customer service skills and experience in shipping/receiving and production printing. This role supports a fast-paced professional office environment, handling mail services, print production, document management, and customer-facing support. The ideal candidate is detail-oriented, dependable, and comfortable working with sensitive and confidential materials.
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Qualifications
• High School Diploma or GED required
• 1–2 years of related work experience required
• Minimum 2 years of experience in a legal office environment is highly preferred
• Experience with USPS, FedEx, UPS, and DHL shipping/receiving processes
• Production printing, scanning, and copy center experience preferred
• Ability to lift 25–50 lbs
• Strong customer service, communication, and interpersonal skills
• Working knowledge of copiers and related office equipment preferred
• Basic electronics knowledge a plus
• Comfortable using software and hardware for document management, workflow, and cost recovery
• Ability to work independently, manage priorities, and meet tight deadlines
• Ability to read and understand written technical instructions and manuals
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Key Responsibilities
• Operate high-volume copiers and perform binding, finishing, and quality checks
• Ensure convenience copiers are operational through daily inspections
• Clear paper jams and coordinate with technicians for equipment issues
• Handle shipping and receiving of materials and supplies
• Sort, distribute, and process incoming and outgoing mail, packages, and faxes
• Apply postage and prepare shipments accurately
• Perform scanning, file conversion, OCR processing, file naming, and formatting
• Maintain meter readings, service logs, billing logs, and supply inventories
• Calculate job charges and assist with billing documentation
• Handle sensitive and confidential documents with accuracy and discretion
• Provide professional support to executive-level users including legal staff
• Respond to service requests and customer inquiries regarding job status
• Deliver completed jobs within and outside the facility as needed
• Assist with meeting room setup, light maintenance, and office moves
• Use bindery and finishing equipment including cutters, shrink-wrap machines, joggers, and staplers
• Support off-site project coordination when required
• Perform additional duties as assigned
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Physical & Work Requirements
• Ability to lift and move materials up to 50 lbs
• Ability to stand, sit, and walk for extended periods
• Occasional overtime, including nights and weekends, may be required



Equal Opportunity Employer / Disabled / Protected Veterans

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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

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We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.