Job ID: 1809658
Reference Code: SS-Office-Operations Specialist
Office Operations Specialist Key Responsibilities:
Location: Miami Beach, FL 33139
Pay Rate: $18.00–$20.00/hour
Schedule: On-site | Dress Code: Business Casual
Interview: Phone/Virtual; in-person if required
Driving: Not required
Job Summary: Seeking an experienced Office Operations Specialist to support office operations, copier/print fleet, production printing, and book assembly. The role will provide Level 1 technical and office support, respond to end-user requests, coordinate with vendors and technical teams, and ensure smooth day-to-day office operations.
Provide Level 1 office and desktop technical support.
Manage end-user service requests and escalate issues as needed.
Perform daily cleaning and restocking of copier/print equipment and paper supplies.
Support production printing and book assembly.
Assist with office moves, conference rooms, vendors, and asset management.
Maintain service records, procedures, reports, and SLA requirements.
Provide customer training and maintain strong customer relationships.
Qualifications:
Associate degree/certification in Technology or related field, or equivalent experience.
Minimum 1 year of relevant experience.
Copy, print, office support, or technical support experience preferred.
Proficiency in Microsoft Office Suite.
Strong communication, customer service, troubleshooting, and organizational skills.
ITIL certification capability required; MCTS, MCSA, or CDIA+ preferred.
Ability to stand for extended periods and lift paper cartons as needed.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.