Administrative Specialist
Schedule: Monday to Friday, 8:00 AM - 5:00 PM
Compensation: $18 per hour

Are you a detail-oriented professional with strong customer service skills? Join our team as an Administrative Specialist and play a key role in delivering quality service to clients utilizing the HireRight system for background checks and screening.

Key Responsibilities:
• Provide excellent support via phone, email, chat, and other communication channels.
• Follow up on outstanding items to ensure timely resolution in line with Service Level Agreements.
• Develop and maintain an intermediate working knowledge of products and industry policies.
• Identify opportunities for process improvement and collaborate with leadership to implement solutions.
• Utilize HRIS, Salesforce, Flex, Core Advanced, and ORS software packages with proficiency. Accurately document all interactions and transactions.
• Mentor and support less experienced teammates.
• Perform data entry tasks while maintaining strong prioritization and organizational skills.

Qualifications:
Minimum of 2 years of customer service experience.
Associate degree or higher.

If you are a proactive and organized professional looking to make an impact, we’d love to hear from you! Apply today to become part of our team.


EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.