Minimum Qualifications
Education and/or Experience:
• Two years of college or technical school training (60 semester units or 90 quarter units) in information systems, networking, network technologies or a related field; and "hands-on" experience with personal computer applications. (Technical experience in hardware, software, and network installation and maintenance may be substituted in lieu of education on a year for year basis)
• Two years position related experience installation and repair experience with LAN and WAN equipment (which includes wiring, routers, switches, cabling, and troubleshooting of physical layer)
• Experience with Hewlett Packard Network Switches
• Desirable knowledge and/or experience on the following:
o Knowledge of Microsoft Operating Systems up to and including Windows Server 2012 and Windows 7
o Knowledge of Microsoft Exchange 2013 and Microsoft Office Suite
o Experience with Citrix XenApp, XenDesktop, Netscalers
o Experience with Next Generation Firewalls and Firepower Services
o Experience with proxy servers, firewalls, mail spam servers and VPN servers
1. Work Requirements:
The position is onsite daily, and the contractor will need to drive to multiple District locations (mileage is reimbursed). The work will be networking focused with substantial physical tasks, including cabling and related hands on activities. Please verify that your candidate is fully comfortable with and still interested in this type of assignment.
2. Use of Personal Vehicle:
Candidates must be willing to use their personal vehicle for work related travel between sites (with mileage reimbursement).
Essential Responsibilities
• Responsible for the Installation, configuration, monitoring and problem resolution of Network switching equipment, Network routing equipment, Network wireless equipment
• Monitors the District’s WAN Connections
• Conducts analog, digital and protocol tests of data communications channels and reconfigures and adjusts as necessary
• Maintains database of location, type, configuration and communication linkage of all nodes on the District network
• Works closely with users to determine needs and define problems; instructs users in the use of network and other data communications systems
• Maintains current knowledge of changes in the data communications field; and suggests improvements to District network and related hardware and software applications to utilize available technology and meet current user needs
• First level support of all Cisco VOIP and analog phone tickets
• Installs Cabling as needed
• Establishes and maintains effective working relationships with District employees, customers, vendors and all others contacted during the course of work using principles of excellent customer service
• Performs additional related duties as assigned
• Regular and reliable attendance and performance are required
Working knowledge of:
• Hardware, software and networking protocols utilized in LAN, WAN and related data communication systems, including fiber optics and peripheral equipment
• LAN switch and router management via telnet and web interfaces
• Router protocols and setup thereof
• TCP/IP communication
• VLAN technology
• Basic Cisco IOS command
• Basic Nexus OS Command Line
• Use and care of tools and equipment related to the installation, troubleshooting, maintenance and upgrading of a variety of voice/data networks and communication hardware and software
• Record keeping practices and procedures
• New and existing software, applications, databases, and hardware through formal and/or informal on-the job training and self-study
Ability to:
• Prioritize competing requests for service; multiple tasks; and organize schedules to meet District requirements
• Explain technical information to non-technical users
• Prepare clear, concise reports, documentation and correspondence.
• Communicate professionally and effectively, both orally and in writing
• Work professionally and productively with all encountered in the course of work, including personnel in governmental agencies, local authorities, consultants, the general public, and District staff
• Follow the safety and health rules and safe working practices applicable to the job
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
(none specified)