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Member Services Specialist

Job ID: 1780074
OA Reference: MT - Member Services Specialist

  • $31,200 to $31,200
  • Lewisville, 75067

A respected Credit Union in Lewisville is looking for a friendly, motivated Member Services Specialist to join our team. In this role, you’ll help members with their financial needs, recommend helpful products and services, and deliver an outstanding service experience.

The pay rate is 15 per hour plus UNCAPPED COMISSIONS.

If you enjoy talking with people, solving problems, and being rewarded for great performance, this is a great opportunity to grow your career in financial services.

What You'll Do
• Assist members by phone and in person with accounts and financial services
• Identify member needs and recommend appropriate products and solutions
• Open new accounts and assist with loan applications
• Build strong, lasting relationships with members
• Meet service and performance goals while providing excellent support

What We're Looking For
• 3+ years experience in a financial services call center
• Strong communication and relationship-building skills
• Experience recommending or cross-selling financial products
• Ability to work onsite in Lewisville, TX (5 days per week)
• Comfortable using Microsoft Office and web-based systems

If you're a positive, dependable professional who enjoys helping people and achieving goals, we’d love to hear from you.

Apply today to join a team where your work directly helps members succeed.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

(none specified)

AppleOne Representative Contact Info

Account Executive:
Mitch
Branch Phone:
Location:
Dallas, TX