Immediate need for a Member Services Representative for our Insurance client located in Sunrise, FL.

Looking for a Member Service Representative to join the team

Responsible for the following:
• Delivering exceptional member support experiences
• Actively listening to member inquires/requests and respond with care via phone and email
• Serving as product knowledge experts including benefit coverage to members
• Building relationships and partnering with other departments to verify member requests regarding claims, payments, transport and enrollment
• Notating member accounts to ensure information is up to date

Requirements:
• 2+ years of prior customer service experience
• Basic data entry and computer skills
• Clear and respectful phone presence
• Ability to work onsite Monday-Friday at our Sunrise office
• High school diploma or GED equivalent

Apply for this great position as a Member Services Representative today!

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.