Now hiring for a Bilingual (Spanish/English) Member Services Coordinator opening in Orlando, FL!

The Member Services teammate is responsible for providing exemplary customer service to our member client group. They will assist members over the telephone, via email, and chat, addressing membership inquiries, key/lockbox processes, and member-specific questions. The Member Services teammate will direct calls to other departments as necessary, assist with store product purchases, and ensure compliance with the association's policies and procedures.

Qualifications:
2+ years of experience working within a clerical or customer service setting (in person)
Bilingual, Spanish
Strong written and verbal communication skills
Ability to work aside other team members on projects and other tasks
Ability to multi-task in a fast paced environment

Job Functions:
Ability to maintain accurate member records
Assist with education class registrations
Assist with answering phone calls, chats and emails to ensure excellent customer service is being met
Accept member payments and ensure payment information reaches appropriate departments for timely processing
Serve as a point of contact for individuals or members seeking information, assistance, training on products, purchases and technical support

Additional position details:
Temporary to Permanent role
100% onsite in Orlando, FL 32810
Pay: $18-21/hour based on experience
M-F Schedule, 8am to 5pm

APPLY NOW!

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.