Virginia Beach, VA - Are you someone who finds joy in helping others—especially over the phone? Do you naturally bring patience, empathy, and the right words to comfort and support those who need it? We’re looking for a Senior Member Services Representative who genuinely loves people, thrives in meaningful conversations, and wants to be part of something bigger than a job—something with purpose.

This is more than a position; it’s a calling. You’ll join a mission-driven team where your voice becomes a source of kindness, clarity, and care. Each day, you’ll help someone feel heard, supported, and uplifted. In return, you’ll grow professionally, form meaningful relationships, and play a vital role in building trust with those who believe deeply in what we do.

You’ll be part of a culture that values empathy, composure under pressure, teamwork, and shared purpose. If this sounds like where you belong, we’d love to hear from you!

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.