Job Title: Medical Records Agent
Schedule: Monday–Friday | 8:30 AM–5:30 PM

Our client is seeking a detail-oriented and dependable Medical Records Agent to support their healthcare operations team. This role plays a critical part in ensuring diagnostic reports are received, reviewed, and distributed accurately and in a timely manner. The ideal candidate is organized, proactive, and comfortable communicating with medical providers while maintaining strict confidentiality standards.

Key Responsibilities:

Contact medical facilities to follow up on the status of diagnostic reports after patients have been seen

Track, monitor, and document report requests to ensure timely receipt

Review incoming diagnostic reports for accuracy, completeness, and proper study completion

Verify patient information including name, date of birth, and study type

Confirm that the correct diagnostic study was performed

Electronically distribute finalized reports to adjusters, referring physicians, and other authorized parties

Maintain strict confidentiality and ensure compliance with HIPAA regulations

Provide professional and responsive customer service when communicating with medical providers and internal teams

Qualifications:

Prior experience in medical records, healthcare administration, or a related field preferred

Strong attention to detail with the ability to identify discrepancies

Excellent verbal and written communication skills

Comfortable making outbound follow-up calls to medical facilities

Proficient with electronic records systems and data entry

Ability to manage multiple priorities in a deadline-driven environment

Equal Opportunity Employer / Disabled / Protected Veterans

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https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

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https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.