We are seeking a friendly, organized, and professional Medical Receptionist to join our healthcare team. The Medical Receptionist serves as the first point of contact for patients, providing excellent customer service while supporting the daily operations of a busy medical office.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Responsibilities: Greet patients and visitors in a courteous and professional manner
Answer and direct incoming phone calls
Schedule, confirm, and manage patient appointments
Verify patient information and update medical records
Collect copays and process payments as needed
Assist patients with forms and general inquiries
Maintain patient confidentiality and follow HIPAA guidelines
Scan, file, and organize medical documents
Support office staff with general administrative duties
High school diploma or equivalent
Previous receptionist, customer service, or medical office experience preferred
Strong communication and interpersonal skills
Basic computer and data entry skills
Ability to multitask in a fast-paced environment
Strong attention to detail and organizational skills
Professional appearance and positive attitude
Dependable and punctual
Full-time, Monday–Friday schedule
Paid time off and holidays
Healthcare benefits available
Supportive team environment
Opportunities for growth and development