AppleOne has partnered with a medical office that is seeking a bilingual (Spanish/English), detail-oriented, and customer-focused Medical Office Scheduler/Receptionist to join our team. In this vital role, you’ll be the first point of contact for patients and play a key role in delivering a positive experience—from scheduling through post-procedure follow-up. If you’re highly organized, fluent in both Spanish and English, and have healthcare experience, we want to hear from you!

Key Responsibilities:
Answer phones and schedule patients for various medical services
Collect and input patient demographic and insurance information
Schedule procedures with the appropriate facilities and confirm with patients
Clearly explain procedures and what patients can expect during their visit
Secure insurance preauthorizations when necessary and verify billing details are accurate and current
Follow up with patients post-procedure to ensure timely delivery of radiology reports to referring physicians
Perform general reception duties such as greeting visitors, handling mail and packages, and coordinating with vendors
Assist with general office tasks including filing, marketing, and sales support as assigned

Requirements:
Fluent in both Spanish and English (spoken and written)
Previous experience in a healthcare or medical office setting required
Excellent communication and organizational skills
Strong attention to detail with the ability to multitask
Comfortable using scheduling and EMR systems (training provided if needed)
Must be flexible with work hours — shifts may vary from day to evening based on patient scheduling needs (e.g., 9am–6pm or 1pm–10pm)

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.