Medical Dispatcher – Patient Transport & Insurance Coordination
?? Location: South Shreveport, LA
?? Schedule:

Training: Monday–Friday, 8:00 AM–5:00 PM (Approx. 2 months)
Post-Training: 7:00 PM–7:00 AM, 3 days on / 2 days off (includes nights, weekends, and holidays)
?? Pay: Starting at $16/hr
?? Employment Type: Full-Time
?? Benefits: Healthcare options available
About the Role:
We are seeking a reliable and detail-oriented Medical Dispatcher to coordinate patient transport services to nursing homes, hospitals, and assisted living facilities throughout the Shreveport–Bossier area. This role also includes verifying insurance coverage and maintaining clear communication with both patients and healthcare providers.

Key Responsibilities:

Dispatch medical transport services efficiently and accurately
Communicate with nursing homes, hospitals, and assisted living facilities to coordinate patient pickups and drop-offs
Verify insurance coverage and document patient information
Maintain detailed records of transport schedules and patient interactions
Provide excellent customer service to patients, families, and medical staff
Navigate the Shreveport–Bossier area confidently and efficiently
Work collaboratively with drivers, healthcare providers, and administrative staff
Qualifications:

1+ year of experience in medical dispatch, patient coordination, or healthcare administration preferred
Familiarity with the Shreveport–Bossier area is essential
Strong communication and organizational skills
Ability to work independently and handle high-pressure situations
Comfortable working overnight shifts, weekends, and holidays
Why Join Us?

Competitive pay and healthcare benefits
Supportive training and onboarding process
Meaningful work helping patients access care
Stable schedule with consistent hours

Equal Opportunity Employer / Disabled / Protected Veterans

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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

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https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.