Job Summary
The Medical Administrator oversees the daily administrative and operational functions of a medical practice, ensuring efficient workflows, regulatory compliance, and exceptional patient service. This role combines leadership, human resources management, and hands-on expertise in medical coding and billing to support both clinical and administrative teams.

Key Responsibilities

Office & Practice Management

Oversee day-to-day operations of the medical office, ensuring smooth patient flow and efficient scheduling

Develop, implement, and maintain office policies and procedures in compliance with healthcare regulations

Supervise front-office and administrative staff, providing training, coaching, and performance feedback

Serve as a liaison between providers, staff, and external vendors

Human Resources

Manage HR functions including hiring, onboarding, scheduling, payroll coordination, and staff records

Ensure compliance with employment laws, workplace policies, and confidentiality standards

Address employee relations issues and support staff development and retention

Coordinate performance evaluations and continuing education requirements

Medical Coding & Billing

Oversee medical coding and billing processes to ensure accuracy and compliance with CPT, ICD-10, and HCPCS guidelines

Monitor claims submission, denials, appeals, and reimbursements

Ensure adherence to payer requirements and healthcare regulations

Collaborate with billing staff or external vendors to optimize revenue cycle performance

Compliance & Reporting

Ensure compliance with HIPAA, OSHA, and other healthcare regulations

Prepare and analyze operational, financial, and billing reports

Identify process improvements to enhance efficiency and patient satisfaction

Qualifications

Associate’s or Bachelor’s degree in Healthcare Administration, Business, or related field preferred

Minimum of 3–5 years of experience in medical office management

Strong working knowledge of medical coding, billing, and insurance processes

HR experience including hiring, employee relations, and compliance

Proficiency in EHR/EMR systems and practice management software

Excellent leadership, organizational, and communication skills

Ability to handle confidential information with professionalism

Preferred Certifications

Certified Professional Coder (CPC), CCS, or equivalent

Certified Medical Manager (CMM) or similar

HR certification (PHR, SHRM-CP) a plus

Work Environment

Office-based clinical setting

Fast-paced environment requiring multitasking and attention to detail

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.