Bakersfield, CA
$18-22

Job Summary:
We are seeking a friendly, organized, and detail-oriented Medical Front Office Clerk to join our healthcare team. This role is the first point of contact for patients and visitors, playing a vital role in creating a welcoming and efficient front office environment. The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to multitask in a fast-paced medical setting.

Key Responsibilities:
Greet patients and visitors warmly and professionally
Answer and direct phone calls using a multi-line phone system
Schedule, confirm, and manage patient appointments
Verify patient insurance and collect co-pays or other payments
Maintain and update patient records in the electronic medical record (EMR) system
Handle patient check-in and check-out procedures
Coordinate with medical staff to ensure smooth patient flow
Process incoming and outgoing mail, faxes, and emails
Maintain cleanliness and organization of the front desk and waiting area
Adhere to HIPAA and other confidentiality regulations

Qualifications:
High school diploma or equivalent required
Previous experience in a medical office or healthcare setting preferred
Knowledge of medical terminology and insurance verification is a plus
Proficiency in Microsoft Office and EMR systems (e.g., Epic, Cerner, or similar)
Strong organizational and multitasking skills
Excellent verbal and written communication skills
Ability to remain calm and courteous under pressure

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.