Position Overview
We are seeking a Medical Dispatcher with strong communication skills, a calm and professional phone presence, and working knowledge of medical terminology. Experience in insurance verification or familiarity with medical insurance plans is highly desired. This role is essential in coordinating ambulance dispatches, verifying patient insurance, and handling both routine and emergency calls.

Training & Schedule
Training Period: 2 months, Monday–Friday, 8:00 AM – 5:00 PM (Paid)
Regular Shift After Training: 7:00 PM – 7:00 AM, 3 days on 2 off, 3 days on (12-hour shifts)
Must be available to work nights, weekends, and holidays as part of a rotating schedule
Key Responsibilities
Dispatch ambulances and coordinate transport logistics across the service area
Verify patient insurance coverage and collect necessary information
Accurately input and update data in dispatch and medical systems
Answer incoming calls, including emergency and non-emergency medical requests
Communicate effectively with EMTs, medical staff, and patients
Maintain detailed records of calls, dispatches, and insurance verifications
Qualifications
High school diploma or GED required
1–2+ years of experience in a medical office, dispatch, or administrative role
Experience as a Medical Assistant, Receptionist, or CMA is a plus
Strong knowledge of medical terminology and insurance plans
Proficient in Microsoft Office (Word, Excel, Outlook)
Excellent typing, data entry, and organizational skills
Ability to remain calm under pressure and multitask in a fast-paced environment
Perks & Benefits
$14–$16/hour based on experience
Full-time position with paid training
Medical benefits included
Opportunity to work in a critical, fast-paced healthcare support role
If you’re dependable, detail-oriented, and ready to make a difference in emergency medical services, we’d love to hear from you!

Equal Opportunity Employer / Disabled / Protected Veterans

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The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

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https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.