Medical Office Assistant / Medical Assistant (MA) Location: Shreveport, LA 71115 Pay: Competitive hourly rate (DOE) Schedule: Monday–Friday, 8:00 AM–5:00 PM Employment Type: Full-Time Overview: We are seeking a compassionate and organized Medical Office Assistant / Medical Assistant (MA) to join our healthcare team in Shreveport, LA. This role supports both front and back office operations, ensuring smooth patient flow and accurate administrative processing. The ideal candidate will have prior experience in a medical office setting, strong knowledge of medical terminology, and excellent communication skills. Key Responsibilities: Greet and check in patients, verify insurance and collect co-pays Schedule appointments, follow-ups, and referrals Maintain and update patient records in the EMR system Assist with clinical tasks such as taking vital signs, preparing exam rooms, and supporting providers during exams Perform basic lab procedures and handle specimen collection (if certified) Communicate with insurance companies for verification and authorization Answer phone calls, respond to patient inquiries, and relay messages to clinical staff Ensure compliance with HIPAA and clinic protocols Support billing and coding processes as needed Maintain cleanliness and organization of front desk and clinical areas Qualifications: Minimum of 2 years experience in a medical office or clinical setting Knowledge of medical terminology and insurance verification procedures Proficiency in EMR systems and Microsoft Office Strong interpersonal and organizational skills Medical Assistant certification preferred but not required High school diploma or equivalent required Benefits: Competitive hourly pay (DOE) Weekday schedule with no weekends Health, dental, and vision insurance options Paid time off and retirement plan Supportive team environment with opportunities for growth

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.