We are seeking a detail-oriented and experienced Medical Administrative Assistant to be the organizational backbone of our clinic. In this vital role, you will be the first point of contact for our patients and play a crucial part in maintaining the efficiency and accuracy of our clinical operations.
Our office is completely reliant on the Epic electronic health record system. Therefore, to ensure a successful and swift onboarding, we require all applicants to have prior, verifiable professional experience working within the Epic platform.
Important Application Requirement: Only candidates with direct work experience using Epic will be moved forward in the hiring process.
What You'll Be Doing:
Efficiently manage a high volume of calls, scheduling, and patient flow using Epic.
Accurately enter and retrieve patient information, ensuring data integrity within Epic modules.
Coordinate with clinical staff and manage physician schedules.
Handle insurance correspondence, co-pays, and basic billing questions.
What We Need From You:
Non-Negotiable: Demonstrated, real-world experience utilizing the Epic EHR system in a clinical or hospital setting.
[Number] years of administrative experience in a medical environment.
A strong commitment to patient privacy and HIPAA compliance.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.