Medical Member Services Support Clerk
Bakersfield, CA
Pay: $19.00 per hour
Schedule: Monday–Friday, 8:00 AM – 5:00 PM

Are you a highly organized and dependable professional with a passion for providing exceptional administrative support? We are seeking a Member Services Senior Support Clerk to join our team. In this role, you’ll support various clerical functions, help manage incoming and outgoing communications, and play a key part in maintaining department efficiency. If you thrive in a fast-paced office environment and have a strong attention to detail, we’d love to hear from you.

Essential Duties and Responsibilities:
Open and date-stamp incoming mail; distribute according to department policy.
Manage returned mail, update addresses, and re-mail as needed.
Answer and make phone calls; document interactions in CRM.
Compose letters, memos, confidential reports, and complete standard forms from provided information.
Maintain departmental inventory.
Create, retrieve, update, and purge both manual and electronic files.
Operate office equipment including copiers, fax machines, and multi-line phone systems.
Retrieve and scan documents; track pulled files.
Provide administrative support for special projects as assigned.
Screen incoming calls and direct appropriately.

Requirements:
Must have at least (2) years of clerical experience, preferably in managed care or health insurance.
High School Diploma or GED from an accredited institution (required).
Typing speed of 30 WPM required.




Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.