Job Title: Mailroom / Office Support
Location: Cleveland, OH 44114
Pay Rate: $18.35/hour
Dress Code: Business Casual

Job Summary

We are seeking a detail-oriented Senior Legal Onsite Service Specialist to support daily operations at a law firm. This role provides hands-on mailroom, print, records, and reception support in a professional legal office environment while delivering exceptional customer service to attorneys and staff.

Key Responsibilities

Manage incoming and outgoing mail, packages, and courier services (FedEx, USPS, etc.)

Operate office equipment including copiers, scanners, postage meters, and PCs

Perform print production, scanning, filing, and document handling

Maintain logs for mail, billing, inventory, and supplies

Support reception desk and hospitality services as needed

Handle confidential legal documents with accuracy and discretion

Assist with conference room setup, internal mail runs, and light facilities support

Troubleshoot copier issues and perform daily equipment checks

Support legal workflows including records management and document processing

Qualifications

High school diploma or GED required

1–2 years of office, mailroom, or administrative experience

Legal office experience preferred (2+ years ideal)

Strong customer service and communication skills

Knowledge of shipping/receiving procedures

Ability to work independently and meet tight deadlines

Comfortable with Microsoft Office and Adobe Acrobat

Ability to lift up to 50 lbs as required

Work Environment

Office and mailroom setting

Frequent standing, walking, and light lifting

Exposure to copier noise, toner, and temperature changes

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.