Document Specialist – Credit Card Department

Location: Des Moines IA
Pay Rate: $24.65 per hour

Our Fortune 500 banking client is in search of a Loan Workout Associate with expertise in legal documentation and digital file management for the Credit Card Department. This vital position requires precision and a keen eye for detail to support the loan workout process.

Your Role:
• Apply your legal understanding to manage and streamline collections documentation.
• Proficiently use Adobe software for document digitization, ensuring organized and accurate records.
• Provide critical support in document scanning and management for a dedicated collections team.
• Contribute to process improvement initiatives within the collections and loan management system.

Who We're Looking For:
• Root Cause Analysis
• A digital document management expert with strong Adobe suite skills.
• Someone with a background in legal settings, especially related to credit card collections and financial services.
• A team player who excels at building relationships and enhancing team collaboration.

Top Skills and Desired Experience:

• Time management, managing large workloads, case management
• Strong verbal and email communication
• Attention to detail
• Root cause analysis
• Understanding of credit cards
• Payment research
• Litigation exposure, specifically civil procedure
• Partnering with 3rd party law firms
• Working independently and being resourceful
• Computer savvy, Adobe PDF, EXCEL proficiency
• Enterprise/corporate environment background

If you’re ready for a role with a competitive hourly rate and the opportunity for contract extension, apply today and make a significant impact.

AppleOne is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws..

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf