Job ID: 1802606
Reference Code: EW-Liability-Claims Adjuster
Job Summary
We are seeking an experienced Liability Claims Adjuster for a direct hire opportunity in Salt Lake City, UT. This role is ideal for a claims professional with strong property and casualty experience who can evaluate liability, investigate claims, negotiate settlements, and manage files with accuracy and urgency.
The Liability Claims Adjuster will work in a professional, team-oriented environment where sound judgment, clear communication, customer service, and ownership of the claims process are highly valued. This is a strong opportunity for someone who enjoys solving complex claims issues, working collaboratively with leadership and peers, and contributing to a culture built on professionalism, respect, accountability, and continuous improvement.
Key Responsibilities
- Review assigned liability claims, conduct investigations, gather facts, and determine company liability based on claim details and applicable standards.
- Evaluate repair estimates for commercial and personal vehicles, verify accuracy, and coordinate third-party reviews when appropriate.
- Set, review, and adjust reserves while maintaining accurate documentation and timely claim handling practices.
- Negotiate and settle claims with claimants, attorneys, outside insurance contacts, and other involved parties.
- Manage aged claims, identify closure opportunities, and apply rights to recovery, statute of limitations, and state insurance regulations.
- Research and collect accident-related documentation, including photos, invoices, estimates, and expense records.
Compensation and Benefits
- Salary range: $60,000 to $85,000 per year.
- Job type: Direct hire.
- Location: Salt Lake City, UT.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Qualifications and Skills
- Investigate liability claims, evaluate facts, and determine appropriate claim resolution strategies.
- Review vehicle repair estimates, accident documentation, reserves, and settlement opportunities.
- Negotiate claims settlements while following established best practices and regulatory requirements.
- Manage claim files, timelines, aged claims, and documentation with accuracy and consistency.
- 2 years of experience managing property and casualty claims with a consistently high level of performance.
- 3 to 5 years of relevant professional experience preferred for this level of role.
- Working knowledge of claims review, adjusting practices, liability analysis, reserves, and settlement negotiation.
- Understanding of federal Medicare regulations, bodily injury claim settlement requirements, state insurance rules, and industry standards.
- Proficiency with Microsoft Office and the ability to use claims systems and office technology for most daily tasks.
- Strong analytical, problem-solving, critical thinking, and decision-making skills.
- Excellent organizational skills, accuracy, attention to detail, and ability to manage multiple priorities.
- Strong communication and interpersonal skills with the ability to work professionally with claimants, attorneys, management, agencies, and internal teams.
- Ability to work independently, meet deadlines, adapt to changing assignments, and maintain professionalism in stressful or urgent situations.
- Dependable, self-motivated, team-oriented, and committed to providing excellent customer service.
- 4-year degree in a specified field or business-related field and commensurate work experience preferred.
Preferred Qualifications
- Experience with RM Client, BMI, AS400, TMT, or TMS.
- Transportation or maintenance industry experience.
- Experience reviewing claims involving commercial vehicles.
- Familiarity with rights to recovery and statute of limitations requirements across multiple states.