A downtown personal injury law firm is seeking a Legal Intake Specialist to join their busy office. This role requires a high level of sensitivity and empathy when working with clients.

Key Responsibilities:

-Prepare client correspondence based on an established communication plan and -maintain regular communication (both proactive and as needed)
-Serve as the primary day-to-day point of contact for clients
-Accurately gather and document important case details
-Handle client inquiries and provide support
-Perform data entry and maintain accurate records
-Troubleshoot and resolve client issues and concerns
-Update and document client records based on interactions

Requirements:

-Prior law office experience required
-Proficient in Microsoft Excel and Microsoft Office
-Strong experience with client interaction and phone support
-Strong technical skills with the ability to use technology efficiently in daily tasks
-Ability to manage multiple cases, prioritize tasks, and meet deadlines
-Able to work independently and handle multiple projects with minimal supervision
-Team player with excellent listening, verbal, and written communication skills
-Strong spelling, grammar, and proofreading abilities
-Highly organized, proactive, and detail-oriented

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.