Client Relations & Billing Coordinator
Location: Remote (must reside near Orlando, Tampa, Miami, Fort Lauderdale, or West Palm Beach)
Compensation: $65,000 – $75,000
Industry: Law Firm

Overview:
We are seeking a highly organized, detail-oriented, and proactive Client Relations & Billing Coordinator to join our accounting team. This role is ideal for someone who thrives in a professional, fast-paced, team-oriented environment and has a strong background in law firm billing. The coordinator will be responsible for delivering exceptional client service while supporting attorneys, staff, and the Client Relations Manager with billing and account-related matters.

Key Responsibilities:
Support the Client Relations Manager by ensuring all incoming communication—emails, correspondence, and phone calls—are handled promptly and professionally.
Provide timely, courteous responses to client inquiries and deliver a consistently high level of service.
Address internal questions from attorneys and staff regarding billing and client account matters.
Supply clients and attorneys with accurate account balance information as needed.
Maintain organized records of all client communication and follow-ups using Outlook mailbox tools.
Ensure billing statements and reminder notices are prepared accurately and on schedule.
Communicate with clients regarding past-due balances and assist with collections follow-up.
Generate on-demand billing when requested.
Update attorney billing rates, make billing adjustments, process address changes, and update matter frequencies prior to the billing cycle.
Ensure compliance with firm policies and procedures related to billing and client communication.
Assist with additional duties as assigned.

Qualifications:
Associate’s degree in Accounting or related field, and 5+ years of experience in accounting procedures, billing, and client relations.
Minimum of 3 years of law firm experience is required.
Strong knowledge of legal billing processes; experience with Aderant Expert preferred (Elite or similar systems acceptable).
Proficiency in Microsoft Office, especially Excel.
Excellent verbal and written communication skills; must be able to address sensitive inquiries professionally.
Highly organized with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Strong attention to detail and a proactive, service-oriented approach.

Why Join Us?
Remote flexibility with the support of a collaborative and professional team
Opportunity to work with a respected law firm and grow your expertise in legal billing and client relations
Competitive compensation and a role where your organizational strengths and client service skills will shine

If you are an experienced Legal Billing Coordinator seeking your next challenging opportunity, please APPLY NOW!

Equal Opportunity Employer / Disabled / Protected Veterans

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The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

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https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.