Job Title: Junior Claims Representative
Type: Temp-to-Perm
Location: Uptown Charlotte, NC (28202)
Pay: $28.89/hour (may increase with experience)
Parking: On your own
Benefits: Once permanent – excellent benefits, pension, and room for growth!
Work Arrangement: Opportunity for hybrid once trained

About the Role
We are seeking a motivated Junior Claims Representative to join our team. This role involves technical claims management, including investigation, evaluation, negotiation, and adjustment of property and casualty claims. You will handle public liability claims, working independently within your settlement authority, while reviewing claim files and monitoring third-party administrator activity.

Key Responsibilities
• Adjust property and casualty claims from start to finish.
• Review and analyze accident reports, property damage, and bodily injury to determine liability.
• Conduct field accident investigations, including interviewing claimants, law enforcement, witnesses, and other parties.
• Obtain signed or recorded statements of incidents.
• Recommend case reserves and settlements within designated authority limits.
• Assist in gathering evidence, including photographs, diagrams, and measurements.
• Cooperate with litigation managers in defense of litigated claims.
• Serve as backup for the Claims Manager.
• Conduct training on risk management topics as needed.
• Assist in supervising claims assistants.
• Collaborate with supervisory and management personnel on accident review, loss prevention, and reporting processes.

Requirements
• License: North Carolina Property & Casualty Adjuster’s License (required)
• Education: BS/BA in Business or Insurance preferred
• Experience:
? Minimum 3 years as an Auto, General Liability, or Multi-Line Insurance Claims Adjuster
? Municipality experience strongly preferred
• Other:
? Compliance with NC Department of Insurance continuing education requirements
? Valid driver’s license with record meeting City of Charlotte standards for City Driving Permit

Skills & Abilities
• Strong communication and presentation skills
• Ability to establish and maintain effective working relationships
• Computer literate
• Knowledge of NC insurance laws, investigative techniques, and P&C claims procedures
• Familiarity with public liability negligence laws and case law
• Ability to analyze facts, exercise sound judgment, and negotiate settlements
• Competence in performing unsupervised fieldwork and interviews
• Ability to evaluate medical reports and bodily injury claims for settlement purposes

This is a fantastic opportunity to grow in a dynamic environment, with the potential for hybrid work once fully trained.



Equal Opportunity Employer / Disabled / Protected Veterans

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The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

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https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.