Schedule M-F times can be negotiated from the hours of 6am-4pm. More than likely around 7am-3:30pm.

Position summary:
This position requires a broad knowledge of information pertaining to sales functions, including but not limited to accounting functions and other department processes as required to perform Account Management at a high level. Analyze pricing data, sales history, import tariff data, etc. to assists and support Sales personnel. Corresponds with customers regarding order status, price, delivery, technical issues, etc. Coordinates information flow with various internal departments to support customer needs.



Duties Assigned to the Position:

1. Answers incoming calls, returns calls and follow-up calls regarding national accounts.
2. Provides price and delivery information for quotations.
3. Edits, enters and allocates new orders and change orders in CRT.
4. Expedites and pre-expedites delivery schedules as needed.
5. Acts as a liaison with departments such as Sales Support, Product Marketing, Order Processing, Shipping, Material Planning, Quality Control and Accounting.
6. Prepares, analyzes and interprets order status and performance reports.
7. Prepares and processes return material authorizations, and resolves order discrepancies.
8. Verifies all confirming purchase orders and change orders.
9. Prepares, posts and maintains charts and graphs of various data.
10. Maintains expert knowledge of corporate agreements, policies, procedures, stock reserves, etc.
11. Assists Inside Sales Manger in all items related to tariffs.
12. Performs other related duties as directed.


Equipment Operated:
CRT, 10-key calculator, Microsoft Outlook, Word, Excel, ERP systems.


Basic Job Requirements:
Education High school diploma, preferably BS in Business or similar. Training and/or work experience.

Experience: Customer Service/Purchasing/Accounting experience important.

Other Skills:
• Should possess excellent communication skills and a working knowledge of products, policies and procedures.
• Requires ability to interact with all types of people.
• Requires ability to work with confidential data and to meet required deadlines.
• Excellent Analytical Skills a must.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.