This IT Support/Help Desk Position Features:
• Would enjoy provide IT/Help Desk suppport
• Hours may be 9am to 6pm, Monday to Friday on-site


Immediate need for IT Help Desk.in San Diego on-site.

Skills and Experience
Solid experience with Windows platform support and relevant troubleshooting.
Basic Linux (RedHat) operation and troubleshooting is a plus
Knowledge of Cisco IP phone and Video Conference system maintenance
Solid knowledge of network fundamentals, including TCP/IP, DNS, DHCP protocols
Solid experience with MS Office suite
Solid experience in Window 10 installation and troubleshooting
Good communication skill and customer oriented
Good problem solving skill and be able to work independently
Be able to remote support user over the phone
Must have positive working attitude and willing to travel

Responsibilities:
Provide users IT services orientation
Prepare laptops, desktops with Windows and Linux images including software application installation
Troubleshoot and repair hardware and software issues on desktops and laptops.
Provide backup/Restore service if need to reimage.
Basic trouble shooting and maintain Cisco IP phones and Video conference devices.
Track trouble tickets update status in the ticket system.
Maintain IT equipment inventory
Work with IT team members in other offices and escalate unsolved trouble tickets

Apply for this great position as a it support/help desk today!

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.