We are seeking a highly skilled Infrastructure Services Analyst to support, maintain, and optimize critical infrastructure systems across the organization. This role is responsible for troubleshooting complex issues, leading system and network implementations, and ensuring stable, secure, and high-performing infrastructure operations. The ideal candidate will have strong technical expertise, experience managing vendor relationships, and the ability to lead major upgrades, reconfigurations, and capacity planning initiatives.

Key Responsibilities

Provide advanced troubleshooting and resolution for complex technical problems across infrastructure environments.

Lead implementations for systems and networks, including developing comprehensive testing plans to ensure high-quality deployment.

Represent major system upgrades and reconfigurations during change control processes.

Design and analyze a mix of vendor services to meet business and technical requirements, maintaining strong relationships with key vendors.

Lead “lights-on” initiatives, including equipment consolidation and business relocation projects.

Conduct capacity analysis, recommend and implement capacity enhancements as needed.

Serve as the technical escalation point for issues identified during preventive maintenance activities.

Oversee and supervise preventive maintenance routines to ensure optimal system performance.

Perform the most complex operational and administrative infrastructure tasks.

Education & Experience Requirements

Bachelor’s Degree (BS/BA) in a related field.

Minimum of 3 years of experience in a support or operations role in one or more of the following areas:

Servers

Networks

Telecommunications

Storage

Mainframe

Operating systems

Middleware

Disaster recovery

Collaboration technologies

Hardware/software support

Other infrastructure services roles

A combination of education and related experience may be considered in place of formal degree requirements.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.