We’re looking for a Customer Care Associate to join our client’s team in Irving, TX for a temp-to-hire assignment lasting over 3 months

Please review the details below and let me know if you’re interested. 

Position Details:
• Start Date: January
• Provided Work-at-Home Equipment
• Role: Customer Care Associate
• Assignment Type: Temp-to-Hire / will be permanent depending on performance
• Location: Hybrid – 1 day in office / 4-day work-from-home (Irving, TX)
• Pay Rate: $18.50-$19.50/hr 
• Training: 7 weeks in office (8:00 AM – 5:00 PM CST)
• Schedule Options:
– Monday–Friday: Any 8 Hour shift between (7AM-7PM EST)

Key Qualifications:
• High School Diploma or GED (required)
• Previous experience in Any Type of Customer Service, Call Center or related roles.
• Strong communication and negotiation skills
• Ability to work both independently and as part of a team
• Must have a quiet workspace for remote work and stable internet connection (wired connection preferred)
• Open to feedback and adaptable to process changes

Job Overview:
As a Customer Care Associate, you play a key role in delivering exceptional service by managing inbound inquiries and acting as an extension of our clients. You’ll engage with customers via phone, email, and chat, providing accurate solutions and building trust through professional and empathetic interactions.


Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.