We're hiring a Dynamic Customer Service Agent for an E-Commerce Company in the Wynwood area. In this role you will assist customers with new orders via chat, email and phone.

• Great Pay to $18.00-$18.50/hour
In Office position
Valet Parking is covered by the company

Must have your own Lap top. (company will provide you with an additional $100/per month for using your own equipment)

Qualifications:

The ideal candidate will possess a passion for customer service, and the ability to provide customer resolutions.

Exceptional phone presentation and communication skills: interpersonal, oral, and written

Must be very detail oriented, organized and have excellent problem-solving skills

Knowledge of Word, Excel, and Microsoft Outlook is a must.

Desire to assist and help people in a positive, enthusiastic and professional manner

Continuously improve customer service processes and procedures by suggesting revisions, updates, and new ideas to enhance the customer experience and promote efficiency

Assist the Customer Care Manager with customer issues and customer escalations

Develop and maintain relationships with the customers

Enter and process customer orders accurately into different software applications

Apply for this great position today!



Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.