Work From Home - Must Have Suitable Quiet Private Workspace. Must be able to go onsite for meetings, when needed.
Health Plan Advisors need for Contracts for 3 months
Responsible for re-selling Individual medical plans to existing members in all of the company's states. Responsible for increasing member retention (decrease in lapse rates) by working with at-risk members. Primary duties may include, but are not limited to: Provides detailed analysis that identifies and promotes the value of the existing plan, discuss options, provides alternative plan options when appropriate and makes recommendations. Provides customers with counseling and recommendations for plan changes. Responsible for working with members during rate increases or any other time a member is a risk of leaving. Works with cancellation requests to prevent member attrition. Partners with the Underwriting team to provide alternate plan options to facilitate enrollment when the selected plan is not available, due to rate ups, etc. Follows up on retention leads through outbound communications via phone or in writing.
Resident Health & Life Insurance License
Sales Experience
Customer Service
Call Center
Multi-Tasking
Strong IT Skills
WIN 11 & Office
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Requires a BA/BS; 3-4 years of Life & Health insurance experience in sales and/or member services; or any combination of education and experience, which would provide an equivalent background. Must have a license to sell insurance in all required states