This HVAC Service Manager Position Features:
?? We're Hiring! Service Manager (Pico Rivera, Onsite) ??
?? Hours: 7:30 AM - 4:30 PM
?? Travel: Less than 10% required (company services clients worldwide)
?? Reports to CEO

Compensation & Benefits:
?? Salary: $80,000-$100,000+ with commission
?? Benefits: Health insurance, 401k with 4% company match

Job Summary:
As a Service Manager, you’ll take the lead in developing, implementing, and monitoring service plans while managing the service department. You'll be on the front lines, directly engaging with customers onsite and ensuring the highest level of service delivery.

Key Skills & Qualifications:
?? Strong electrical know-how (high & low voltage, drives systems, PLC programming)
?? Hands-on field service experience a must
?? Leadership skills to train, assign, and mentor service staff & field engineers
?? Experience with SolidWorks, Office 365, Honeywell, Allen Bradley, and more
?? Familiar with ISO 9001 procedures (preferred)
?? Excellent communication skills with staff, vendors, and customers

Key Responsibilities:
? Develop & implement service plans and monitor service department performance
? Create preventive maintenance (PM) plans and track service issues
? Organize service requests, troubleshooting, and warranty parts shipments
? Sales support: quoting, upgrades, and test equipment prior to shipment
? Customer relations: Build strong relationships, handle troubleshooting, and provide training on new technologies
? Field support: Supervise field installations and plan engineering services
? Continuous improvement: Report back to Engineering and analyze service failures

Education & Experience:
?? 5+ years of related work experience OR a Bachelor’s degree in Engineering (preferred)

Physical Requirements:
?? Must be able to lift 30-40 lbs and navigate mechanical structures
??? Prolonged periods of sitting at a desk and working on a computer

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.