Job Title: Front Desk Receptionist
Location: Conway, SC (on-site)
Pay Rate: $15.00 per hour
Schedule: Monday through Friday, 8:30 AM to 5:00 PM

Requirements
Ability to pass a background check, including DSS screening
Ability to pass a 10-panel drug screen
TB test required (completed at candidate’s expense)
Strong customer service and communication skills
High attention to detail and ability to manage confidential information
Experience working in a healthcare or clinical environment

We are a recruiting and staffing agency partnering with a government department to hire a Front Desk Receptionist for a long-term contract opportunity. This role offers the potential to apply for a permanent position in the future. The opening is due to an internal promotion, making this a great opportunity to step into a stable and supportive environment.

Position Overview
This role serves as the first point of contact for patients and visitors, requiring strong customer service skills and the ability to manage multiple administrative tasks in a fast-paced clinical setting. The ideal candidate is organized, professional, and comfortable handling sensitive information.

Key Responsibilities
Greet all patients and visitors promptly and provide a welcoming, professional experience
Answer and direct phone calls with a high level of customer service
Schedule and manage appointments to maximize efficiency for clinical staff
Backfill canceled appointments to maintain full schedules
Verify and update patient insurance information in the system
Assist with financial reviews by ensuring required documentation is collected for self-pay reductions
Process medical records requests in compliance with policies
Import and maintain accurate patient records and documentation
Ensure records are complete and updated for quality assurance purposes
Follow all corporate compliance policies and procedures
Support additional administrative duties as needed

Important Notes

While in a contract capacity, this role will not handle payments or bank deposits
Occasional extended hours may occur on Wednesdays when the office is open later, but this is not typically required for administrative staff



Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.