This Freight Forward Position Features:

1)+2 year US Air Import Experience in Freight Forwarding company - Must
2)Cargo Wise Experience, plus


• Responsible for freight forwarding functions, which consist of: coordinating customer booking requests, setting-up new shipper, assisting with restricted articles submission, etc.
• Complete import/export documentation in accordance with international trade regulations.
• Engage with clients related to billing disputes, status of shipments, developing new lanes, improving service, etc.
• Provide and ensure a high level of customer service by developing and maintaining a strong relationship with customers' front line personnel in the various operating divisions and subsidiaries.
• Prepare, analyze, and/or submit documentation to the appropriate parties (agents and clients) in order to ensure they are in accordance with all applicable laws and regulations relating to transportation.
• Anticipate, identify, and resolve problems which could delay the timely release or movement of freight.
• Maintain relationships with correspondent brokers, T&B, and other service providers to ensure that agents exceed the customers' service requirements.
• Resolve banking and letter of credit problems.
• Advise customers on payment terms.
• Resolve billing issues and ensure that invoicing and vendor payments are billed accurately.
• Complete accurate data input or corrections into computer files.
• Develop rates and/or provide quotes for the movement of freight.
• Resolve billing issues on customer's behalf.
• Generate special manual reports to meet customer’s needs.
• Ensure all communication with internal and external customers is updated timely
• Dispatch carriers to pick up at CFS, FTN and customer related distribution centers
• Track and trace functions, including entry of all milestones and exceptions.
• Work all immediate cases.
• Coordinate over sized and out of gouge shipments.
• Handle Hazmat shipment
• The incumbent(s) of this position is expected to perform all other related duties as assigned.

• High school diploma/GED.
• Proficient computer skills.
• Strong customer service, organizational, and communication (written/oral) skills.
• Knowledge of freight forwarding or logistic required.
• Working knowledge of air export regulations, if appropriate, related to export and Schedule B tariff classification.
• Banking requirements for international trade
• Regulations regarding dangerous goods shipping & foreign regulations.
• Familiarity with handling hazardous materials
• Knowledge of regulations for import/export related to DOT.
• Basic math skills for conversions to metric and currency evaluations.
• Minimum of five (5) years of experience in freight forwarding or logistics or work/field experience.


Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.