Freight Claims Coordinator (Contract)

Jacksonville, FL – Onsite - 32202

Pay Rate: $35–$39/hour

Duration: 12-Month Contract

Start Date: ASAP

The ideal candidate will bring experience in logistics, transportation, freight claims, investigations, compliance, or other operational environments requiring analytical thinking and strong communication skills.

Key Responsibilities
Manage and evaluate a high volume of freight and product claims
Investigate defective product issues and determine appropriate resolutions
Review, document, and process claims using internal systems
Handle inbound and outbound customer communication professionally and efficiently
Collaborate with customers, vendors, and internal departments to resolve issues
Apply negotiation and problem-solving skills to settle claims and disputes
Ensure compliance with company policies, regulations, and industry standards
Analyze claim trends and operational data to identify improvement opportunities

Qualifications
Experience in logistics, transportation, freight, supply chain, or claims processing strongly preferred
Background in automation, rail/train logistics, AML fraud, investigations, or other complex problem-solving environments highly valued
Strong Microsoft Excel skills required
Experience working within compliance and regulatory environments

Preferred Experience
Freight claims management
Transportation or logistics operations
Supply chain coordination
Risk, fraud, or investigative analysis

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.